The General Data Protection Regulation, known as GDPR, is a positive step towards protecting the data we hold about you when you visit our website. You will have more control over how your data is used and how we at Ampuri Interiors Home protect your personal data and can contact you. The GDPR requires that users of this website are provided with thorough information about how their personal data is processed should it be requested. And also how you can at any time request to see the information we hold about you. We have also put in place information on your rights to not be contacted should you wish to do so.
We will take all reasonable and appropriate measures to ensure that the information you provide to us is managed and secure. We are fully committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and your rights. We may change this policy at any time in accordance with the GDPR rules so please check this page from time to time to ensure that you're happy with any changes. By using our services, you are agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent to us by email.
Why do we collect information from you? We only hold such personal data from you, for instance your email address and telephone number, in order to effectively deliver the services we provide to you and to respond to your enquiries made via the contact form on our website either by telephone or email.
When you pay for using our services or make a purchase through our online shop, we will collect information regarding the payment method you have selected (including billing address and card details) This information is used to fulfill your orders. if we have trouble processing an order, the information is used to contact you.
How do we collect information from you? We obtain information about you when you:
Contact us via our website either through the contact form or by telephone
When you visit our on line shop and make a purchase
When you contact us through social media
We keep a database of your personal information on our computer system, which is securely backed up on a regular basis.
What personal data do we collect? Details about you such as your name, telephone numbers and contact details.
What do we do with the information we collect? We use this information to provide our services to you. This includes
Providing you with customer support and help about our services when you contact us.
Contacting you about our services, your on line order, delivery status and billing information.
If you order products from us for home delivery, we will pass your details onto our courier company, JCA Couriers, to fulfill your order. We provide only the information they need to perform their specific services.
We use Shopify, to store our data safely and securely. Shopify have robust security features to ensure that they have the appropriate technical measures to keep personal data secure. Furthermore, they are contractually bound to not access, modify, disclose or erase the data without our consent.
We may also disclose account details to the billing contact (if different and if different contact demands it) We may disclose account details to your organisation, where the registered account belongs to the organisation itself. We may disclose account or billing details if required by law or to comply with a court order or legal process. How long do we hold your data? Your personal data is secure with us and may not be removed unless you request us to do so. You may do this in writing via email.
Your privacy & security We will not sell or rent your information to third parties or share your information for marketing purposes. Our Data Security policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, Ampuri Interiors will promptly notify you of any unauthorized access to your personal information. If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner's Office (ICO).
Requesting a copy of your information You may request a copy of any data we hold about you. You need to request this in writing by email.
Deleting your information You have the right to request erasure of your personal information.
In submitting data to us, you are confirming that you understand and consent to the above. Where you are representing an organisation, you are also confirming that you are authorised to submit data to us by the organisation on whose behalf you are providing the information.
LINKS TO OTHER WEBSITES
Ampuri Interiors Home may change this policy from time to time in line with the GDPR rules. Any changes will be posted on this site and will take effect immediately. Last Updated: 12 December 2020.
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